Privacy Policy

Effective Date: May 1st 2026

Last Updated: May 1st 2026

Southwest Asphalt Solutions (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information in a responsible manner.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, request a quote, submit a form, or otherwise interact with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • your name
  • email address
  • phone number
  • company name
  • property or project address
  • project details, service inquiries, or quote request information
  • any other information you choose to provide through forms, email, or phone

We may also collect certain non-personal or technical information automatically when you use our website, such as:

  • IP address
  • browser type
  • device type
  • pages visited
  • date and time of visit
  • referring website
  • general location data
  • cookie and analytics data

2. How We Use Your Information

We may use your information to:

  • respond to inquiries and quote requests
  • communicate with you about our services
  • provide, manage, and improve our website and services
  • understand how visitors use our website
  • maintain internal records
  • protect the security and integrity of our website
  • comply with legal or regulatory requirements

We only collect, use, and disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.  

3. Consent

By submitting your personal information to us, contacting us, or using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy, except where otherwise permitted or required by law.

Where required, we will seek appropriate consent for specific uses of personal information. Under PIPEDA, consent must be meaningful, which means people should understand the nature, purpose, and consequences of what they are agreeing to.  

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to improve user experience, analyze website traffic, and support marketing efforts.

These technologies may collect information such as browsing activity, pages visited, and interactions with the website. You can usually modify your browser settings to decline cookies, although some features of the website may not function properly as a result.

If you use services such as Google Analytics, Meta Pixel, or other tracking tools, you should list them here specifically.

5. How We Share Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our website or business, such as:

  • website hosting providers
  • form processing platforms
  • analytics providers
  • email or CRM platforms
  • advertising or remarketing platforms
  • contractors or service providers assisting with our operations

We may also disclose information where required by law, regulation, court order, or other lawful authority.

Under Canadian privacy law, organizations are expected to remain accountable for personal information transferred to third parties for processing.  

6. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, and as required or permitted by law.

When personal information is no longer required, we will securely delete, destroy, or anonymize it as appropriate.

7. Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

While we take reasonable steps to protect information, no system or method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.

9. Your Rights

Subject to applicable law, you may have the right to:

  • request access to personal information we hold about you
  • request correction of inaccurate or incomplete personal information
  • withdraw consent to certain uses of your information
  • ask questions about our privacy practices

PIPEDA includes rights of access and correction, and organizations are expected to be open about their privacy practices.  

To make a request, please contact us using the information below.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other operational reasons.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Southwest Asphalt Solutions

519-719-9301

info@swasphaltsolutions.ca

If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada.